Return Policy — PAWLARO

At PAWLARO, we want you to feel confident when shopping with us.

If for any reason you’re not satisfied with your purchase, you may request a return within 30 days of receiving your order — no explanation required.

Once your return has been approved, the item must be returned according to the instructions provided by our customer support team. Once your return is received and approved, we will refund the eligible product amount. Original shipping fees and optional insured shipping fees are non-refundable.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. The exact cost will depend on the carrier and shipping method you choose.

For exact pricing, please check the website of your preferred shipping carrier.

Return Conditions

To qualify for a refund, the product must be returned in its original condition, include all accessories, and be packaged in its original packaging whenever reasonably possible.

Items that are used, damaged, or missing components may not be eligible for a full refund.

How to Start a Return

To start a return, please contact us here. Once we receive your request, we’ll provide you with the return instructions and return address.

To help us process your request quickly, please include:

• Your order number (found in your confirmation email)

• The name and email address used at checkout

• Your reason for returning the product

Refunds are issued within 14 days after we receive and approve your return, or where applicable, after receiving valid proof of return shipment.